Shipping policy

Last updated 23 September 2026.

Where we deliver

We deliver to Sydney addresses only. The full list of suburbs and postcodes is on our Delivery areas page. Enter your postcode there to check. If we do not deliver to your area yet, leave your email on that page and we will tell you when we reach you.

When we deliver

Every delivery is on a Tuesday, between 10am and 5pm. Your box comes every week or every second week, whichever you chose.

We source from farmers fresh on Tuesday morning and deliver the same day. Our own team delivers in our own vans. We do not use a courier.

Delivery cost

Delivery is free on every order. There is no minimum order and no delivery fee.

Order cut-off

Our cut-off is Monday night. Order by the end of Monday and your first box arrives the next day, Tuesday. Order on a Tuesday and your first box arrives the following Tuesday. We show your first delivery date before you pay.

The same cut-off applies to changes. Skip a week, change your box, or change your address in your account before Monday night. A change made after the cut-off applies to the delivery after next.

On the day

On the morning of your delivery we text you what is in your box. If you do not want something, reply to the text and we will swap it.

We cannot give a narrower window than 10am to 5pm. Every box goes out on one run, and the order of the run changes each week.

If you are not home

You do not need to be home. We leave your box at your front door, or in the safe place you tell us. Add delivery instructions in your account, for example "side gate", "under the carport" or "with the concierge".

Fruit and veg is fresh produce. Please bring the box inside as soon as you can. Once we have left the box where you asked, it is in your care.

If we cannot find a safe place to leave the box, we will call or text you before we move on.

Wrong, missing or damaged items

Check your box when you get it. If anything is missing, damaged, or not up to scratch, tell us within 24 hours and send a photo. We will replace the item in your next box, or refund it. Your choice.

Email hello@ripeandready.store, or reply to your delivery text.

Changing your address

Change your address in your account before Monday night. The new address must be inside our delivery area. If you move outside it, you can cancel from your account at any time. There is no cancellation fee.

Public holidays and bad weather

If a public holiday or severe weather stops a Tuesday run, we text you as early as we can with the new delivery day. If we cannot deliver that week, you are not charged for it.

Contact

Ripe & Ready · ABN 63 296 980 463
hello@ripeandready.store